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WhatsApp integration

The WhatsApp integration currently supports the following features:

  • Webhook subscription.
  • Bot flow.
  • Message types:
    • Text: send and receive.
    • Images: send and receive.
    • Attached documents: send only.
  • Agent support.

Please note

Send refers to messages sent from chatbot-integ to the user, while receive refers to messages sent by the user to chatbot-integ.

To complete the integration, a verification token and the ID of the bot to which the webhook will be assigned are required.

When configuring the webhook, the callback URL must be:

```bash https://bot-integ.obmessage.ai/api/v1/whatsapp/{CUSTOMER_ID}/{BOT_ID}/{PRONE_ID}