WhatsApp integration¶
The WhatsApp integration currently supports the following features:
- Webhook subscription.
- Bot flow.
- Message types:
- Text: send and receive.
- Images: send and receive.
- Attached documents: send only.
- Agent support.
Please note
Send refers to messages sent from chatbot-integ to the user, while receive refers to messages sent by the user to chatbot-integ.
To complete the integration, a verification token and the ID of the bot to which the webhook will be assigned are required.
When configuring the webhook, the callback URL must be:
```bash https://bot-integ.obmessage.ai/api/v1/whatsapp/{CUSTOMER_ID}/{BOT_ID}/{PRONE_ID}