Variables

In this section, you can view, create, and modify the Variables that the bot will use through a table containing the following columns:

• Variable: displays the variable name.
• Value: displays the value assigned to the variable.
• Label: displays the label with which the variable was saved.
• Show in chatroom: indicates whether the variable will be visible in the chatroom.
• Options: allows you to edit or delete variables.

Considerations

In the table, you can:

• Find a variable using the Search option, located below the upper-left corner.

• Modify the number of items displayed per page.

Options

Add and edit

• Variable: allows you to enter the name you want to assign to the variable.
• Default value: allows you to enter the default content of the variable.
• Label: indicates the name or label that will identify the variable.
• Show in chatroom: indicates whether the variable will be visible to agents in the chatroom.

Considerations

• To add a script, you must place an @ in the default value.
• To add a file, you must place a # in the default value.